PERFORMANCE COACHING AND FEEDBACK PROGRAMME
2 days

Performance Coaching teaches companies how to apply sound coaching methods in the workplace, encouraging top performance by working with your employees, instead of working over them..

• Understand the characteristics of an effective coach -  and apply them in the workplace
• Quickly achieve the cooperation you need in a disciplined, non-threatening atmosphere
• Instinctively use effective problem-solving strategies in every situation

WHAT ARE THE BENEFITS OF THIS PROGRAM?

You will learn how to apply good coaching methods in the workplace, helping staff achieve high performance by seeking commitment rather than control and results rather than somebody to blame. You’ll learn how to change negative attitudes.

We’ll discuss the pitfalls to good coaching and help you understand the best ways to avoid them.

By studying worker motivations beyond the paycheck, you’ll learn to challenge employees to achieve and learn. You’ll also learn to communicate effectively, by giving clear instructions and asking effective questions and hearing the answers.

All this simply means one thing.
Better staff performance = Better bottom line.

Who should attend this program?

Actually, anyone who supervises one or more staff! As long as you are supervising (even one) staff and responsible for this person’s performance, you will benefit from this program.

This program caters to all levels of supervisors – from a factory supervisor in charge of several workers to the Department Manager managing the department staff to the General Manager supervising the various Department Heads.

PROGRAM OUTLINE
What is Good Coaching?

• The Qualities of a Good Coach
• What Your Staff Wants
• The Signs of Good Coaching
• How To Ask Good Questions
• How to Be  Good Listener
• How to Solve Problems by Coaching
• How the Coach becomes a Trainer
• How the Coach becomes a Mentor
• How the Coach becomes a Corrector
• The Importance of Feedback