EFFECTIVE WORKPLACE COMMUNICATION SKILLS
2 days

This programme is designed to enhance the appreciation and understanding of the various aspects of workplace communication. The programme will enable participants to explore the various challenges faced in everyday communication, be it interpersonal or group communication, and move towards becoming effective communicators.

Main Aims of the Programme:

• To expose participants to the realities of the communication challenges at the workplace
• To enable participants to develop methods to recognize and overcome personal barriers when communicating
• To enable participants to develop effective listening skills
• To enable participants to communicate clearly and effectively

At the end of the programme, participants will be able to:

• appreciate the realities of the communication challenges at the workplace
• understand, appreciate and apply principles of effective workplace communication
• develop methods to recognize and overcome personal barriers when communicating
• develop effective listening skills and speaking
• communicate clearly and effectively

in a nutshell…..Effective Workplace Communication Skills covers:

• The Art of Communication - Verbal & Non-Verbal Communication
• Power of Body Language- what is it and how it works
• Eight Worst Communication Habits
• Seven Principles of Good Communication
• Four Essential steps to communicating effectively
• Temparements & Communication
• Cross-cultural challenges in the Communication Process
• Tips of Effective Listening
• How can I make my point in a more effective manner
• Understanding & overcoming personal barriers in workplace communication      
• Venus & Mars - Some tips for better communication between them