SMART NEGOTIATING/INFLUENCING SKILLS
2 days

Main Aim of the Programme:
This programme is aimed for middle/senior managers to equip them for optimising their negotiating/influencing skills in order to ensure that personal /organisational opportunities are maximized.

The objectives of the programme:

• To review fundamental skills and their application
• To demonstrate how to avoid some of the pitfalls in business interaction, so ensuring achievement of goals and objectives
• To review different negotiating skills
• To demonstrate the difference between aggressiveness and assertiveness
• To describe the basis to advantage and compromise
• To enhance [participants understanding of the “levers’ in business communication