Main Aims of the Programme:

• To assist supervisors adapt their management style to meet the needs of their team
• Enable supervisors to identify attitudes and behaviours which are appropriate to their position
• To assist supervisors build their communication skills
• To enable supervisors to understand how to maintain employee motivation in today’s dynamic organizations
• To enable supervisors understand how they influence others in the work environment
• To enable those in supervisory positions to gain new perspectives and insights into enhancing their supervisory skills

At the end of the programme, participants will be able to:

• Understand their roles and  responsibilities within the organization
• Understand what the organization expects of supervisors
• Develop the critical interpersonal skills needed for effective supervisors
• Understand the difference between “doing” a job and “getting” a job done
• Communicate effectively to solve problems
• Lead their teams more effectively
• Delegate effectively for a more productive environment
• Handle people problems through effective counseling techniques
• Develop various applicable excellent organizational skills

in a nutshell…..Effective Supervisory Skills and responsibilities cover:

• Supervisory Functions, Responsibilities and Challenges
• Basic Functions of a Supervisor
• Responsibilities/authority
• Characteristics of the effective Supervisor
• Transition to supervision
• Leadership
• Developing leadership ability
• Leadership styles and traits
• Leadership skills
• Empowering Workers
• Communication styles and skills
• Effective Delegation methods
• Motivating employees
• Handling people problems
• Increasing personal productivity and the effectiveness of the organization
• Controlling wasted time
  
• Development of employees